Family Vision Care of Ponca City has been actively preparing our office, physicians, and employees to prevent transmission of COVID-19 to themselves, other patients, and visitors. We are following recommendations of the CDC, WHO, state and local health departments. We want to share our plan to maintain minimum person-to-person contact once we return to general patient care.
If you have an upcoming appointment at Family Vision Care of Ponca City, please carefully read the steps below and follow our directions when you arrive. Our team will all be wearing masks and we ask that if you have access you bring one with you to wear during your visit. There is no need to wear gloves, we have soap, water, and hand sanitizer for you to use.
Thank you for your patience and cooperation, The Staff & Doctors of Family Vision Care of Ponca City
0 Comments
We hope this message finds you and yours healthy.
We wanted to give you an update below on the status of Family Vision Care of Ponca City during the current COVID-19 (coronavirus) situation. Our phone lines remain open 9am-3pm Monday thru Friday, our lobby and optical are currently closed to comply with CDC guidelines. If you have an order in our lab that needs picked up, we encourage you to call and speak to our staff or leave a message and we will schedule a time for you to do so. We are also available for emergency eyecare. We are doing our best to rearrange patient schedules during this time but are currently unsure of when we will be able to return to general eye examinations. Please call us at 580-762-5700 and we will do our best to work with you. Thank you for being our patient during and after these tough times. Your patience is sincerely appreciated. We will not only get through this, but we will emerge stronger after it! With all of the rapid changes to our daily norms, we want to reassure you we are here for you, as always. While our phone lines are open 9am-3pm Monday thru Friday, our lobby and optical are currently closed to comply with CDC guidelines.
If you have an order in our lab that needs picked up, we encourage you to call and speak to our staff or leave a message and we will schedule a time for you to do so. We are also available for emergency eyecare. We understand the difficult situations occurring locally and throughout our nation. If you need to make payment arrangements, we are available to help. We ask that you please call us at 580-762-5700 and we will do our best to work with you. We pray that your family is safe and well and we look forward to seeing you for your eyecare needs soon. We will get through this together. Thank you for letting us care for you! As our community and state continue to navigate the spread of COVID-19 coronavirus we hope you and yours are in good health during these stressful times.
Family Vision Care of Ponca City will be remain CLOSED March 30-April 3, 2020. Any patients with appointments during that time will be moved to the next available appointment. If you are unable to make your new appointment we will attempt to accommodate you as best as we are able. If you have glasses or contacts you need to pick up please call 580-762-5700 press "0" to leave a message and we will schedule a time for you to pick up your materials! You can do the same thing if you need to order contacts! In case of an eye emergency, please call the office at 580-762-5700, press "0" to leave a message, and we will return your call as soon as we are able. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy. We sincerely appreciate your many years of loyalty and support. Please contact us at 580-762-5700 press "0" to leave a message if you have any questions and we will respond back as quickly as we can. As our community copes with the fast-moving spread of the COVID-19 coronavirus we hope you and yours are in good health during these stressful times.
Family Vision Care of Ponca City will be CLOSED March 23-29, 2020. Any patients with appointments during that time will be moved to the next available appointment. If you are unable to make your new appointment we will attempt to accommodate you as best as we are able. In case of an eye emergency, please call the office at 580-762-5700, press "0" to leave a message, and we will return your call as soon as we are able. We thank you for your patience during this interruption and hope to see you when we re-open, happy and healthy. Please contact us at 580-762-5700 if you have any questions and we will respond back as quickly as we can. We hope this message finds you and yours healthy as the COVID-19 coronavirus impacts our community. Please note that our office will have limited hours going forward. Starting Friday, March 20, 2020 our weekly schedule will look like this:
Mon. 9am - 1pm Tue. 9am - 1pm Wed. 9am - 1pm Thu. 9am - 1pm Fri. 9am - 1pm Sat. CLOSED Sun. CLOSED We will also be limiting the number of patients we see during those hours. We will be reaching out to any patients that have appointments in next couple of weeks and try our best to accommodate as many people as possible. If you know you have an appointment during the next couple weeks we encourage you to call 580-762-5700 and reschedule. Our lobby and optical are currently closed. We are not doing repairs and will deliver materials to patient cars. All patients that enter the building will have their temperature checked and any temperature over 100 degrees will be immediately rescheduled. IMPORTANT: Practice Everyday Prevention
Firstly, we want to say we sincerely hope you, your friends and family are healthy during these potentially stressful times.
We understand the growing concern surrounding the Coronavirus (COVID-19) across the communities we serve. The health and safety of our patients, physicians, and staff is our top priority. Family Vision Care of Ponca City has been actively preparing our office, physicians, and employees to identify possible patients with the COVID-19 virus and to prevent transmission to themselves, other patients, and visitors. We are following recommendations of the CDC, WHO, state and local health departments. Based on current guidance and our own standards and practices, we remain open and ready to provide excellent patient care experiences. Patients with Upcoming Appointments We are currently permitting only one caregiver to accompany patients to our office. If you have traveled internationally, traveled on any cruise ship, have been exposed to someone with COVID-19 in the last 14 days, or you are experiencing any of the symptoms listed below, we MUST reschedule your appointment for a future date.
A Note to Our Higher Risk Patients As the virus continues to spread, we want to protect and safeguard our most vulnerable patients – the elderly, people with serious chronic medical conditions like heart disease, diabetes, and lung disease. This includes patients with cancer, organ transplant, immune deficiency, and those on some medications that suppress their immune system. Elderly and higher-risk patients should consider changing any routine, non-urgent visits to a later date. Potential Disruptions to Our Regular Schedule Depending on community trends with COVID-19, offices may reduce patient load or close with short notice. We will notify you if it is necessary to temporarily close an office. How is Family Vision Care of Ponca City preparing for COVID-19?
Practice Everyday Prevention
|
|